Ashford.com Website Review & Ratings + Ashford Coupons
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Ashford.com Website Review & Ratings + Ashford Coupons

Ashford.com is an online store that sells luxury watches and jewelry. Launched in 1997 and went online in 1999 under the guidance of Rob Shaw, the company is now one of the most reputable and biggest online watch retailers.  From the wide assortment of styles and brands, from elegant time pieces to casual wrist watches for daily use, watch shoppers can find something appropriate for any occasion. Ashford is currently owned and managed by the Luxi Group since 2007. 

Watches do more than tell time or function as a wrist accessory.  It defines the time of your life. It is a statement of personal taste accentuating your inner style. With Ashford, owning a luxury watch is attainable. 

Shopping for watches or jewelry online at Ashford.com is as simple as browsing by categories, namely: 

Some famous brands at Ashford include:

Ashford: What makes it different?
  • Variety: Ashford offers a wide selection of watch types particularly the premium watches. The website provides an easy shopping experience. Their inventory of products is serviced by the biggest watch distributors worldwide having offices and distribution centers across USA and Europe. 
  • Warranty: A two-year extensive warranty is provided for all watches. A money back guarantee ensures the customer of a worry-free online shopping experience.
  • Authentic Watches: Each watch distributed by Ashford.com is guaranteed to be 100% authentic complete with a serial number, delivered in its original box with original packing and owner's guide.
  • Discounts: Distinguished luxury watches sold at Ashford.com are offered at wide range of prices. Their great selection of Bulova watches and highly discounted Concord watches are available for the price-conscious shoppers who know high quality as well as good value for their money.  Customers may subscribe to their mailing list to regularly receive offers on special deals and latest promotions from Ashford.
Ashford vs. primary competitors (sites similar to Ashford)

Two of the many competitions of Ashford in the online watch selling industry include The Watchery and eWatches. 

TheWatchery offers authentic brand name watches at discounted prices. They are able to offer low prices because the watches are bought in bulk from dealers and jewelry shops that have either gone out of business or are replacing their display items.  Because Thw Watchery is not an authorized dealer, they are able to avoid the manufacturer's pricing controls and thus afford to give even greater discounts to customers as compared to their competitors.

eWatches has been selling watches online since 1998 and is also known for their authentic name-brand watches at discounted prices.  The website has a long list of brands with prices ranging from below $75 to the expensive line of luxury watches.

PROS and CONS

Ashford 

Pros:

- Ashford offers a two-year extensive warranty.

- accepts PayPal payments

- A+ Rating with BBB OnLine Participation and BBB Accreditation 

Cons

- A few reports were made regarding delayed deliveries due to customer service miscommunication.

- complicated online system for product returns

- Wrong item delivery reported

The Watchery 

Pros:

- low prices

- The site offers a Loyalty group for further discounts.

- 4% cash back rebates are offered. 

Cons:

- Delayed shipments were reported by customers.

- Some customers encountered problems with confirmation of orders.

- slow replacement process

eWatches 

Pros:

- free shipping

- price match guarantee offered

- offers additional savings to email subscribers 

Cons:

- Customer complaints on unsatisfactory packaging

- Some watches advertised are out of stock

- some problems with delivery and refunds were encountered 

Generally, many customers are satisfied regardless of the shipping and return problems.  These risks come with online ordering, I suppose.  

Ashford: Pricing & packages

Although the merchandise and products are similar and the prices are not too different from each other, each of these companies has something to offer that will bring about the final decision on which online watch store the customer will buy from.  The table below presents the data that summarizes the services and privileges offered.

Ashford

The Watchery

 

eWatches

 

Payment Options

Visa,

MasterCard, American Express, Discover,

Bank wire transfer,

Certified check,

Personal check,

Money order,

PayPal,

Visa

MasterCard

Discover

American ExpressPersonal check, Money order, Cashier's check, Certified bank check,

wire transfer,

PayPal,

Google Checkout

Visa,

Master Card, Discover,

American Express, Paypal, GoogleCheckout

Accepts International Orders

Yes

Yes

Yes

Shipping

International

United States, Puerto Rico, and APO/FPO addresses

International

Affiliate Program

Available

Available

Available

Discounts and Deals Offered

Clearance Section,

Weekly Deals,

A List subscriber deals,

The Vault Membership privileges

Items on Sale,

Items on Clearance,

Deal of the Week,

One Hour Watch,

Weekly Giveaway,

Daily Deal,

Beat the Clock Limited Time Offers

Shipping Fees

Free shipping for domestic locations via UPS Ground

Free ground shipping on all orders (U.S. destinations except Alaska and Hawaii)

Free ground shipping on all orders

Ashford: Product images & screenshots
Ashford Coupons
Get Calvin Klein Jeans Men's Banner Watch - $45 with Free Shipping @ Ashford
Get Caravelle Men's Bracelet Watch - $28 with Free Shipping @ Ashford
Get Seiko Women's Solar watch Model: SUP097 - $77 with Free Shipping @ Ashford
Get Movado Women's Esperanza Watch Model: 0606300 - $319 with Free Shipping @ Ashford
Get Save $1626 Hamilton Men's Khaki Navy BeLOWZERO Auto Chrono Watch plus Free Shipping @ Ashford
Get Save $260 on Calvin Klein Men's Solid Watch K1R21430 plus Free Shipping @ Ashford
Get 41% off and Free Shipping on Timberland QT7119901 or QT7119301 @ Ashford
Get Save $1310 on Hamilton Men's Jazzmaster Seaview Auto Chrono Watch H37616331 plus Free Shipping @ Ashford
Get 12% off Nixon Watches. Excludes Sale Items @ Ashford
Get Extra $67 off Seiko Men's Kinetic Watch - $118 with Free Shipping @ Ashford
Get Movado Womens Sportivo Watch Model: 0606497 Retail: $1195 Special: $439 + Free Shipping @ Ashford
Get Save $280 on Calvin Klein Women's Fractal Watch plus Free Shipping @ Ashford
Get Armand Nicolet Mens M02 Watch Model: 9644A-AG-P961MR2 Retail: $5500 Special: $1199 + Free Shipping @ Ashford
Get Save $286 on Bulova Men's Mechanical Watch plus Free Shipping @ Ashford
Ashford: Customer reviews & comments

Ashford.com has gained a large number of patrons throughout the years.  Here are some of the feedbacks made by actual customers: 

"I was told about Ashford from a friend of mine. Since then, I have purchased 4 watches. They ship quickly and I have been incredibly happy with them. I recommend Ashford to anyone I know who is looking for a watch. You can't beat the price and the customer service is impeccable. 

The watches are beautiful and they make it very easy if you need to make a return or exchange. Thank you Ashford.com. I would never purchase a watch anywhere else and I am not one for shopping online." – kimab  resellerratings.com

“I was looking for a Baume & Mercier Capeland S. I would have bought it from an authorized retailer had been sold at one but unfortunately B & M stopped it's production way back and I only found it on-line. 

I read alot of reviews about alot of stores and they all had good and bad reviews so I finally decided to go with the cheapest option available.

So I tried out Ashford.com and I must say that eventually I was so satisfied with the purchase that I would definitely buy from them again.

The CS was great in spite what people say. They have been very helpful. I don't know if I should say this but I had the first watch returned to them because it would advance 2 minutes a day which is quite alot for a B&M. And even though I had worn the watch and used it for a couple of weeks (I of course I had to remove all the plastic protection on the watch), they accepted the return and replaced it with a brand new one that worked flawlessly ( for an automatic that is) it would gain 4-5 secs / day. Anyway this happened more than 6 months ago, yet I felt I should mention it somewhere because usually those who mention their negative experiences are more than those who mention there their positive.

 Finally great store, great CS, would surely come back for more.” jimmy122  epinions.com

“Ashford surprised me with email announcing a pre-Christmas sale. I rarely buy nice watches, in fact I have owned only two Seiko's. All my other watches have been less expensive Casio's and Timex's. My 1994 Seiko was recently scratched on the crystal. A nice similar style was available from Ashford for about $72 rather than the $100 that it would normally sell for but....as I said I didn't really need a watch. 

A day later while browsing the Ashford site again I noticed the price of my selection had been reduced to $54 and a nice women's strap watch was reduced to $32. Therefore my wife and I are each happy owners of new Seiko's. Each is the third Seiko we have owned. 

We ordered them on Friday and had confirmation of shipping on Saturday. I used the Ashford site to track the FedEx progress of the packages. They made it to our house on Monday afternoon for a very unbelievable shipping price of $7.95 for both. 

Happy, happy, joy, joy. Less than $100 bought two nice watches. What a nice sale.” – martyat  epinions.com 

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Comments (3)

Thank you Athena for this product report. Voted.

Well researched and informative review. Thanks

Ranked #3 in

Very well done review with much information for the consumer.thank you.

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ASHFORD COUPONS
Get Calvin Klein Jeans Men's Banner Watch - $45 with Free Shipping @ Ashford
Get Caravelle Men's Bracelet Watch - $28 with Free Shipping @ Ashford
Get Seiko Women's Solar watch Model: SUP097 - $77 with Free Shipping @ Ashford
Get Movado Women's Esperanza Watch Model: 0606300 - $319 with Free Shipping @ Ashford
Save $1626 Hamilton Men's Khaki Navy BeLOWZERO Auto Chrono Watch plus Free Shipping @ Ashford
Save $260 on Calvin Klein Men's Solid Watch K1R21430 plus Free Shipping @ Ashford
Get 41% off and Free Shipping on Timberland QT7119901 or QT7119301 @ Ashford
Save $1310 on Hamilton Men's Jazzmaster Seaview Auto Chrono Watch H37616331 plus Free Shipping @ Ashford
Get 12% off Nixon Watches. Excludes Sale Items @ Ashford
Get Extra $67 off Seiko Men's Kinetic Watch - $118 with Free Shipping @ Ashford
Get Movado Womens Sportivo Watch Model: 0606497 Retail: $1195 Special: $439 + Free Shipping @ Ashford
Save $280 on Calvin Klein Women's Fractal Watch plus Free Shipping @ Ashford
Get Armand Nicolet Mens M02 Watch Model: 9644A-AG-P961MR2 Retail: $5500 Special: $1199 + Free Shipping @ Ashford
Save $286 on Bulova Men's Mechanical Watch plus Free Shipping @ Ashford
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